Below are answers to some of the frequently asked questions we get here at Carpet Closeouts. If you have additional questions, please give us a call at (602) 493-7700, reach out through our website, or stop in to find out why we are the premier discount carpet & flooring store in Phoenix, Arizona.
What kinds of flooring products do you carry? +
We offer a wide variety of flooring types including residential and commercial carpet, hardwood, luxury vinyl plank & tile (LVP/LVT), tile & stone, area rugs, and custom rugs.
Why are your prices lower than other flooring stores? +
We carry discontinued styles, overstock, factory seconds, experimental color runs, and limited-run items that manufacturers need to move. This lets us pass significant discounts to customers without sacrificing quality.
Do you maintain in-stock inventory or is everything special order? +
We maintain a fully stocked warehouse of discount flooring and carpet. That means no long backorders and faster fulfillment for many orders. Plus we can special order thousands of other items that you can choose from.
Can I get a free quote or estimate? +
Yes. You can request a free quote through our website’s “Get a Quote” form or by calling us directly. We’ll review your project, material needs, and layout to provide an accurate estimate.
Do you deliver or offer pickup? +
Yes — you can opt to pick up material at our Phoenix warehouse, or we can arrange delivery. Typically, installation crews will pick up at our warehouse.
How do I know how much material to order? +
We recommend measuring the length, width, and shape of each room. Give us the dimensions, and we’ll include extra for waste and pattern matching. If needed, we can provide a no-cost measurement and estimate at your home or business.
Do you install the flooring or just sell the materials? +
We primarily focus on supplying materials. However, we can recommend trusted installers in the Phoenix area or help coordinate installation.
Do you offer custom rugs or custom sizes? +
Yes. We offer custom rug manufacturing and sizing. With our remnant rolls and close-out materials, many custom sizes can be created for a fraction of typical retail cost with hundreds of items to choose from.
Are your flooring products environmentally friendly? +
Yes. We emphasize eco-friendly flooring options, carrying sustainable carpets, recycled-content vinyl, and more. We also encourage recycling and reuse of old flooring.
How should I care for or maintain new carpet or flooring? +
Vacuum regularly.
Clean spills promptly.
For carpets: use professional cleaning every 12–18 months.
For hard surfaces: use manufacturer-approved cleaners and avoid excess water.
These best practices prevent premature wear and maintain warranty compliance.
Clean spills promptly.
For carpets: use professional cleaning every 12–18 months.
For hard surfaces: use manufacturer-approved cleaners and avoid excess water.
These best practices prevent premature wear and maintain warranty compliance.
What flooring is best for high-traffic areas or pets? +
Low-pile, dense carpets and luxury vinyl planks are ideal. They resist crushing, stains, and wear from pets. Look for stain-resistant treatments and strong factory backing.
What’s the difference between residential-grade and commercial-grade carpet? +
Commercial carpet is built for high traffic with lower pile height, tighter construction, and durable fibers like nylon. Residential carpet focuses on comfort, softness, and thicker texture.
How soon can I expect delivery or pick-up after ordering? +
For in-stock flooring, many orders can be picked up the same day. Special-order or custom items may take longer depending on manufacturer production and delivery timelines.
